Documentation / Getting started / Billing

Billing

Understand how Instant Art Kit billing works

Current billing

Instant Art Kit uses tiered subscription plans, each combining a subscription fee with a small flat transaction fee. Every plan starts with a 7-day free trial, and paying yearly saves you around 16-17%:

PlanMonthly FeeYearly FeeTransaction FeeStorageFeatures
Starter$9.95$99.95$1.15 per item5 GBEverything you need to start selling
Growth$59.95$599.95$0.99 per item20 GBEverything in Starter, plus priority print processing
Scale$129.95$1,299.95$0.80 per item50 GBEverything in Growth, plus dedicated onboarding
Pro$324.95$3,249.95$0.60 per item150 GBEverything in Scale, plus priority support

See our pricing page for full plan details and up-to-date rates.

How the transaction fee works

The transaction fee is a flat amount charged per line item sold through Instant Art Kit — it does not scale with the item’s price, and it’s lower on higher tiers.

When is the fee charged?

The fee is only charged when a customer completes an order that includes a product mapped in Instant Art Kit. If a customer generates previews but doesn’t purchase, you pay nothing.

What does the fee cover?

  • Preview generation - Unlimited previews for your customers
  • Production file generation - Print-ready files for your supplier
  • File storage - Secure storage for all generated files
  • Platform access - All features and updates

Previews are always free

Your customers can generate and check as many previews as they want at no cost. The transaction fee only applies once a print file is generated for a completed order.

Managing your billing

View your current plan

In your Instant Art Kit dashboard, go to Billing to see:

  • Your current plan
  • Plan features
  • Transaction fee per line item

Upgrading or downgrading plans

You can upgrade, downgrade, or switch plans at any time from the Billing page inside the app.

Billing transparency

We believe in transparent pricing with no hidden fees:

  • No setup fees - Start using Instant Art Kit immediately
  • No cancellation fees - Cancel anytime without penalty
  • No minimum commitment - Month-to-month billing, or pay yearly for a discount
  • 7-day free trial - Try any plan before you’re charged
  • No per-product fees - Map as many products as you want
  • No file download fees - Download production files as often as needed
  • Unlimited previews - No limits on customer preview generations

Frequently asked questions

Do I get charged if a customer generates a preview but doesn’t order?

No. You’re only charged the transaction fee when a customer completes a purchase. Preview generation is always unlimited and free.

How is the transaction fee calculated?

The fee is a flat amount charged per line item processed through Instant Art Kit — not a percentage of the item’s price. It’s automatically added to your Shopify bill.

Can I see my transaction history?

Yes, all charges appear on your Shopify bill under app charges. You can view these in your Shopify admin under Settings → Billing.

How do I cancel?

Simply uninstall the app from your Shopify admin. There are no cancellation fees and you won’t be charged after uninstalling.

Need help with billing?

If you have questions about billing or need assistance:

  • View charges: Shopify Admin → Settings → Billing
  • Contact support: Contact us →

Next steps