Documentation / Getting started / Billing

Billing

Understand how Instant Art Kit billing works during beta and after launch

Current billing (Beta)

During the beta period, Instant Art Kit uses a simple transaction-based pricing model:

  • No monthly subscription fee - Full access to all features
  • Transaction fee only - A small flat fee charged per line item processed through Instant Art Kit

Why beta pricing?

We’re in beta to fine-tune the platform, gather feedback, and ensure everything works smoothly at scale. As a thank you for being an early adopter, you get full access to all features without a monthly fee. You only pay when you make sales.

How the transaction fee works

The transaction fee is a flat amount charged per line item sold through Instant Art Kit — it does not scale with the item’s price.

When is the fee charged?

The fee is only charged when a customer completes an order that includes a product mapped in Instant Art Kit. If a customer generates previews but doesn’t purchase, you pay nothing.

What does the fee cover?

  • Preview generation - Unlimited previews for your customers
  • Production file generation - Print-ready files for your supplier
  • File storage - Secure storage for all generated files
  • Platform access - All features and updates

You only pay when you sell

This aligns our success with yours: we only charge when you make a sale. There are no upfront costs, no monthly minimums, and no charges for customer previews.

Managing your billing

View your current plan

In your Instant Art Kit dashboard, go to Billing to see:

  • Your current plan (Free during beta)
  • Plan features
  • Transaction fee per line item

Upgrading plans

During beta, all features are available on the Free plan. When we launch our paid plans (Basic and Pro), you’ll be able to upgrade directly from the Billing page.

Future pricing (Post-beta)

After beta, we’ll introduce tiered subscription plans:

PlanMonthly FeeTransaction FeeFeatures
Free$0Higher %All core features
BasicTBDLower %Enhanced features, email support
ProTBDLowest %Priority support, advanced features

Beta users will receive advance notice before any pricing changes take effect.

Billing transparency

We believe in transparent pricing with no hidden fees:

  • No setup fees - Start using Instant Art Kit immediately
  • No cancellation fees - Cancel anytime without penalty
  • No minimum commitment - Month-to-month after beta
  • No per-product fees - Map as many products as you want
  • No file download fees - Download production files as often as needed
  • Unlimited previews - No limits on customer preview generations

Frequently asked questions

Do I get charged if a customer generates a preview but doesn’t order?

No. You’re only charged the transaction fee when a customer completes a purchase. Preview generation is unlimited and free during beta.

How is the transaction fee calculated?

The fee is a flat amount charged per line item processed through Instant Art Kit — not a percentage of the item’s price. It’s automatically added to your Shopify bill.

Can I see my transaction history?

Yes, all charges appear on your Shopify bill under app charges. You can view these in your Shopify admin under Settings → Billing.

What happens when the beta ends?

You’ll be notified in advance and can choose a plan that fits your needs. We’ll provide special pricing for beta users as a thank you for early adoption.

How do I cancel?

Simply uninstall the app from your Shopify admin. There are no cancellation fees and you won’t be charged after uninstalling.

Need help with billing?

If you have questions about billing or need assistance:

  • View charges: Shopify Admin → Settings → Billing
  • Contact support: Contact us →

Next steps